Posts tagged as:

business communication

How to Be a Marketing Drama Queen

by Travis Heermann July 21, 2010 Communication
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Evoking response is the primary duty of any marketing campaign. Generating more sales and revenue than the campaign cost to produce is the bottom line. Any good marketer knows that the first step is understanding the benefits of the product or service. Why should the customer care about what you’re saying? How can your widget [...]

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7 Tips for Tapping Your Creativity

by Travis Heermann July 6, 2010 Writing
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Professionals of all backgrounds need to unlock the doors of creativity at one time or another. Copywriters, marketers, executives, anyone who needs to find new solutions to intractable problems. Sometimes those solutions do not come. The brain feels blocked. How do you free your imagination? Writers, for instance, are in the business of capturing emotions. [...]

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Why Good Writing Doesn’t Matter

by Mistina Picciano April 29, 2010 Business Development
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When people find out I have a business writing agency, they often smile and nod. Then, invariably they tell me about their wife, nephew, fourth cousin, etc., who’s “a good writer.” What, exactly, does it mean to be a good writer?   Signs of writing competency Vivid storytelling abilities Creative, effective syntax Mastery of grammar [...]

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Do you invite clients to check out or check in?

by Mistina Picciano April 23, 2010 Audience
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My husband and I are vacationing in Charleston, S.C., next month. We’re renting a charming house across the street from Folly Beach, which looks perfect: a good-sized kitchen for culinary experiments, easy access to the beach, close proximity to historic downtown Charleston. Yesterday the homeowner emailed instructions on picking up the key. I perked up [...]

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Top 10 Writing Mistakes Part 2: Today

by Travis Heermann March 31, 2010 Communication
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In Part 1, we examined error studies of writing during three decades of the 20th Century: 1917, the late 1930s, and 1986. We found that the nature of the errors shifted slightly–even though the primary errors were with comma usage, pronouns, spelling/misused words, verb tense–but the incidence of errors held steady, at about 2.1-2.2 errors [...]

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6 Online Writing Mistakes that Make People Click Away

by Deidre Rienzo February 11, 2010 Marketing
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Do you remember “The Gong Show”? Brave contestants would go on stage and display their talents (or lack thereof) in front of three judges. If the contestants made a mistake, or just didn’t impress… GONG. Game over. The world of online business has a gong equivalent. It’s called your bounce rate, and it tracks how [...]

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How Many Kinds of Grammar Are There Really?

by Travis Heermann February 4, 2010 Editing
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Most people believe that English grammar is simply English grammar. There is a right way and a wrong way to construct a sentence, a right place and a wrong place to put a comma, words that go together and words that don’t. For the most part, this is true. There are dozens, perhaps hundreds, of [...]

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3 Myths and Realities about Language and Audience

by Travis Heermann February 2, 2010 Audience
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Whether your line of work is business or politics, it pays to know your audience. The world is full of businesses that failed because they did not know their audience. If you don’t, your message, however finely crafted it might be, will be ineffective because it did not appeal. Here are a few facts to [...]

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Good Grammar Survives the Texting Age

by Mistina Picciano August 31, 2009 Grammar
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Seemingly overnight, texting has altered how people use grammar. “Techspeak” is creeping into the personal and the business environment. It’s become a grammar free-for-all where punctuation has disappeared and capitalization is MIA. In speeding down the information superhighway, it is important to not get pulled over by the grammar police. Following grammar sends the message [...]

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No Accounting for Some People

by David Sattler June 29, 2009 Marketing

Most advertising and marketing seems to talk to itself, with companies touting things only of interest to themselves. For example, I recently had a meeting with a business owner who was complaining about the time he’d wasted that morning listening to a presentation/sales pitch from an accounting firm that wanted his business. He’d seen them [...]

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